How do I book a cruise on DialCruises?
Booking is easy! Simply search by destination, cruise line, or departure date. Once you find the perfect cruise, click “Book Now,” follow the steps to enter your details, and complete your payment. You’ll receive a confirmation email shortly after.
Can I hold a cruise before I book?
Some cruise lines allow you to place a temporary hold without payment — availability varies. If the option is available, you'll see it during checkout.
What payment methods do you accept?
We accept major credit and debit cards. Some cruise lines may also allow installment payments or deposits for early bookings.
Will I receive a booking confirmation?
Yes! Once your booking is confirmed, you’ll receive a confirmation email with all the details, including your cruise itinerary, cabin type, and payment summary.
Can I make changes after booking?
Yes, changes can be made — but they may be subject to fees or restrictions set by the cruise line. Contact our customer care team as soon as possible to assist with any modifications.
What’s included in my cruise fare?
Most cruise fares include your cabin, meals, onboard entertainment, and basic amenities. Extras like excursions, specialty dining, drinks, and gratuities may cost extra — check the cruise details for specifics.
Do I need travel insurance?
While it’s not required, we strongly recommend travel insurance to protect your booking against unexpected changes, cancellations, or emergencies.
What documents do I need to board?
A valid passport is required for most cruises. Some may also require visas or proof of vaccination depending on the destination. We’ll provide guidance based on your itinerary.
How do I cancel my booking?
Cancellations must be made through our customer support team. Fees may apply based on the cruise line’s cancellation policy. We’ll guide you through the process and help you understand your refund eligibility.
Who do I contact if I need help?
Our support team is here for you! Reach out via phone, email, or live chat for booking help, changes, or any cruise-related questions.